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Castle branch8/12/2023 If you use the same email address as your account username, your order will be added to your existing account, even if your order is with a different school or program. Your school administrator will provide you with either your school portal URL or a specific Package Code to enter using. What do I do if I am instructed to place a second or subsequent order? How can I reset it?ĭon't worry, you can simply reset your password by visiting: Remember, your username is the same email address you used to establish your account. However, if you used your browser to store your username and password - you will likely need to re-set your password. Welcome to CastleBranch!Īll usernames and passwords have remained the same. ![]() We're exactly the same company you've already established an account with. I'm a returning user, who is CastleBranch? Once your account is established, a saved copy of your order confirmation will always be available to download from within your Document Center. Upon completion of your order, an order confirmation page will display. This typically takes approximately 7-10 business days. Please note: use of electronic check or money order will delay order processing until total payment is received and processed. We also offer electronic check and money order for additional $10. The installment payment also includes a $2.99 per installment payment fee. The monthly installment amount depends upon the amount of the order. ![]() You may choose to pay for your order in monthly installments. Options include: MasterCard, Visa, Discover or debit card. If I am responsible for paying for my order, what are the payment options? ![]() You will then be prompted to create a secure password for future account access, prior to continuing with your order. If you have not received a package code from your school, please contact us at 88 to request your package code information.ĭuring the order process, you will be asked to enter an email address that will become your username. Your school administrator will provide you with either your school portal web address or a specific Package Code to enter using.
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